Book a design meeting online to schedule your one hour video consultation. After you book, send us inspiration about jewelry you want to create, if you have a deadline, and what your budget is (financing available).
Yes, there is a $100 fee for booking a design meeting. If you move forward with us, we’ll apply your design meeting fee to the cost of your custom jewelry.
We will do our best to accommodate your schedule. If you can’t find an appointment time that works for you on our booking app, email us at firstname.lastname@example.org. We accept appointments Monday-Friday.
Absolutely! We work with many clients overseas or just elsewhere in the U.S. When booking, make sure you select your time zone.
Over video, you’ll chat one on one with the jewelry designer you’ll be working with through the entire process. If you have heirloom jewelry or loose stones you want to incorporate, this is when you’ll show us. You can also send any inspiration photos beforehand, or share with us during the meeting. You don’t need to know anything about jewelry, diamonds, or design. We’ll talk about who the jewelry is for, what makes them special, and any design ideas and inspiration you have. By the end of the meeting, we’ll have a solid idea of design and budget and if you’d like to move forward, we ask that you put down a $500 design deposit that will go towards the final cost of your custom jewelry.
You don’t need to prepare anything into this meeting; it’s our job to help guide you toward the best jewelry for your unique style. Inspiration photos and having some idea of what you like and don’t like is helpful but not necessary. If you’re making jewelry for someone else, having access to their Pinterest board or showing us photos of them/their style can help the process.
Most people aren’t, and even when they do come in with a very clear idea, it’s common for it to change at least a little bit after they learn more about the durability of different stones, metals, and certain popular styles.
Yup! Our design process is entirely virtual so whether you’re in California, New York, or Texas, the custom jewelry design process is the same.
We’ll take all of your inspiration, ideas, and specifications and bring them to life on paper with a critical eye toward durability, timeless design, structural integrity, and staying within your budget. We’ll email you 3-5 sketches initially, and go through feedback and revisions until you get exactly what you envisioned. We truly want you to love your design.
Please tell us. After we send you sketches, we rely on your honest feedback so that we can get you revisions that best represent what you had in mind. It does not hurt our feelings!
We responsibly source stones just for you based on your design, ethics, desired quality, and budget. At your stone showing meeting you’ll get to see, and hand select each stone that goes into your jewelry.
We will source a wide range of stones that are to your specification and budget and only show you the best options for your design. If you don’t like any of your stones, tell us why and we’ll source new ones.
We’ll precisely engineer and architect your design into a 3D CAD model and send you a digital rendering of all angles for your approval. Once approved, we take the 3D concept to metal and make a casting of your ring. Then we hand set your stones, add design details and polish.
It’s common for people to be thrown off by the 3D rendering of their ring; the CAD model looks bigger, bulkier, and more mechanical than the final jewelry will, but it’s an important part of the engineering process.
When your ring is ready, your designer will coordinate insured delivery of your piece. We will also set up a 30 minute video meeting to talk about care and cleaning, provide an appraisal, ring insurance info, and diamond or gemstone certification when applicable.
You’ll get your own personal folder with an appraisal that you will need to get jewelry insurance, information on jewelry insurance, documentation for certified diamonds and/or gemstones, care and cleaning instructions.
We have designated VIP weeks two times a year when you can send your jewelry for a complimentary cleaning and inspection. Make sure you sign up for our newsletter to see when VIP weeks are announced. If we don’t see your jewelry once a year, we reserve the right to charge you for repairs.
We will work with you remotely to help you take the first step toward designing a ring.